General Account Information

Deposits

Direct Deposit and Automatic Payments: Centric Bank checks, automatic payment and deposit activity using the Centric Bank routing number will continue to be processed without interruption. If you want to validate any automatic payments or deposits made to your account during the changeover weekend, you can do so on Monday, February 27, by visiting a First Commonwealth office, utilizing First Commonwealth’s Online and Mobile Banking, or contacting our Engagement Center at 800-711-BANK (2265).

Account History: Your last 90 days of Centric Bank deposit account transaction history will transfer to First Commonwealth. You can contact us if you need transaction history or statements prior to the last 90 days.

Account Statements: Centric Bank will send a final statement on February 24. First Commonwealth provides monthly statements of deposit account activity. If you currently receive statements in a frequency other than monthly with Centric Bank, you will receive monthly statements starting February 25. Certificate of Deposit (CD) customers will not receive a monthly statement, but you can add CD accounts to your other deposit statements for monthly tracking. To learn more about combining your statements, visit your local office or contact us at 800-711-BANK (2265). You can also enroll in eStatements to view all of your statements in Online and Mobile Banking. See below for details

eStatements: If you receive Centric Bank monthly deposit eStatements, you will continue with First Commonwealth. Your new eStatements can be found under the Documents tab in your Online Banking. 

eNotices: You can receive additional notices and statements electronically, including past due notices, loan invoices, sweep transfers, and opt-in confirmation notices. Simply enroll under the eNotices tab in your Online Banking.

Account Numbers: In almost all cases, your checking account number will stay the same. If your account number is changing, you were notified in a letter mailed on January 10.

Personal and Business Checks: You can use up your current supply of Centric Bank checks without interruption. All future check re-orders will receive First Commonwealth branded checks. You can order checks at your local office, by calling the Engagement Center at 800-711-BANK (2265) or through Online Banking.

Debit Cards and Health Savings Account (HSA) Cards: You can use your Centric Bank business or personal debit card or HSA cards without interruption through 8:00 a.m. on Monday, February 27. We will mail your new Global Credit Union Bank Mastercard debit card or HSA card on February 10, and you can expect to receive it in a plain white envelope within 7 - 10 business days. You can activate your new card at any time after receiving it by calling 866.392.9952 and following the instructions, including choosing your new personal identification number (PIN). This is the same phone number you will call to reset your PIN going forward. Your First Commonwealth card can be used beginning Monday, February 27 at 8:00 a.m. Your new debit card can also be used as your ATM card. You’ll want to remember to change any debit card information that might be linked as a payment source to sites like PayPal™ and Amazon^®.

Go Contactless: Your new First Commonwealth Debit Card will feature 'Tap & Go®' contactless capabilities. Look for the contactless symbol at the register and tap your card on the reader for easy checkout. And you can add your debit card to your mobile wallet to pay with Apple PayTM, Google PayTM, Samsung PayTM, FitBit PayTM and Garmin PayTM from your device or online.

Managing Your Debit Card: To manage the security of your debit card after the changeover, you must download the SecurLOCK™ EQUIP app at your app store. You can turn your card on and off, set alerts and more. Note that these settings won’t be available to you within online and mobile banking and can only be done through the SecurLOCK™ EQUIP app.

Debit Card Rewards: The final Centric Bank debit card rewards will be paid out on February 24. First Commonwealth debit cards do not pay a reward benefit, however, customers can earn rewards for banking with us in other ways such as our Rewards credit card and our Refer-A-Friend program. Our business debit cards are included in Mastercard's Easy Savings Program. 

ATMs: We will begin the process of switching Centric Bank ATMs to First Commonwealth throughout the day on Friday, February 24, and the work will continue throughout the changeover weekend. As each ATM is updated, it will become available for use. Please note that Balance inquiries may not be available during this time. Your existing ATM limits will transfer to First Commonwealth.

Beginning at 8:00 a.m. on Monday, February 27, you can use your new debit or ATM card to access any Global Credit Union Bank ATM location, in addition to 55,000 surcharge-free ATMs worldwide through the Freedom Alliance and Allpoint networks. 

Foreign ATM Fees: If you need to use a non-First Commonwealth ATM that isn’t part of the Freedom Alliance or Allpoint networks, a Foreign ATM Fee of $3.00 will apply for all account types. To help with your transition, we will not charge the Foreign ATM Fee for out of network ATM transactions until June 1, 2023. Additional fees may be charged by the ATM provider.

CDs and IRA CDs: Centric Bank CDs and IRA CDs will continue to enjoy monthly compounding. You will receive a notice from First Commonwealth before maturity, allowing you time to make any renewal decisions during the 10-day grace period following the maturity date. You can choose between terms of 90 days to 60 months. Contact us at maturity for current rates by calling our Account Opening Specialist at 844.711.BANK (2265).

All IRA customers will receive an annual statement each January showing prior year activity and fair market value. Please note that your First Commonwealth IRA statement will not reflect beneficiary information. If you have any questions about or want to update your beneficiary, please stop in at your local office or give us a call at 800-711-BANK (2265).

Holiday Club Accounts: Holiday club accounts will pay out on October 15. We will use the same payout method (check or direct deposit) you have set up currently with Centric Bank.

Tax Reporting: Centric Bank will send deposit customers a tax form for 2022. First Commonwealth will provide any future tax documents going forward. 1099INTs and 1099Rs will be produced if the amount paid or distributed is $10 or greater.

Inactive and Dormant Accounts: At First Commonwealth, a deposit account is considered inactive when there is no activity for 365 days at which time a $5.00 inactive fee is assessed each month that the account remains inactive (does not apply to Certificates of Deposit). All Deposit Accounts (except IRAs) are considered dormant with no activity after three years and are placed into the escheatment process the next day.

Overdraft Protection: If your Centric Bank checking account is linked to a line of credit or savings account for overdraft protection, your overdraft protection will continue without interruption. If you have a Hometown Checking Account, you are eligible for free overdraft protection transfers from any linked Hometown Savings account. If you have a Hometown Checking + Interest or a Hometown Checking Account + Interest + Solutions account, you are eligible for free overdraft protection from any linked First Commonwealth account. There is no minimum amount for an overdraft protection transfer at First Commonwealth. Transfers from the linked First Commonwealth account will be for the exact amount needed including the fee (if applicable) and are limited to the available balance in the linked account. All converted Centric Bank Overdraft Protection accounts will continue to receive free transfers.

Beginning Monday, February 27, stop by a First Commonwealth office or contact our Engagement Center at 800-711-BANK (2265) to link a savings, money market, checking, or line of credit to your First Commonwealth checking account as a funding source.

Overdraft/Non-Sufficient Funds: If there are not sufficient funds in your account to cover an item, we may allow the item to process and cause your account to become overdrawn, or we may return the item. In either case, we may assess a fee for any item presented. If we pay the item, a $35 Overdraft Fee. If we return the item, a $35 Non-Sufficient Funds Fee. A continuous overdraft fee of $8 per business day begins on the fifth calendar day the account is overdrawn.

Overdraft/Non-Sufficient Bounce Protection: Your current Centric Bank Bounce Protection limits will remain the same through May 31, 2023. After that date, all pay and return decisions will be made based on your First Commonwealth account history.

Overdraft Elections: Your Centric Bank overdraft elections will continue with First Commonwealth. If you HAVE NOT opted in for Centric Bank to authorize and pay ATM and everyday debit card transactions on your account, this choice will continue with First Commonwealth and will be referred to as being "Opted Out." If you HAVE opted in for Centric Bank to authorize and pay ATM and everyday debit card transactions on your account, your authorization will continue with First Commonwealth and will be referred to as being "Opted-In." To discuss or change your First Commonwealth overdraft elections, stop by a First Commonwealth office or contact our Engagement Center at 800-711-BANK (2265).

Deposited Currency Fee: There is no fee for the deposit of currency, up to $50,000 per statement cycle. Currency deposits exceeding $50,000 per statement cycle will be charged $0.50 per $100 deposited.

Gift Card Service: While First Commonwealth does not offer gift card services at this time, we do provide GiftPay, a flexible gifting service option through our Online Banking BillPay service. With GiftPay, you can send a personalized gift check to a loved one or make a donation to your favorite charity. Just log into your Online Banking account from your favorite browser, select Manage Payments under Bill Pay, and then select the Gift Pay tab, add a recipient and customize their gift.

Safe Deposit Boxes: Your Safe Deposit Box access will continue uninterrupted. For some customers there may be a small pricing difference which was explained in a letter mailed on January 25. Autodraft elections for Safe Deposit Box payments will convert over to First Commonwealth.

Rewards Programs: First Commonwealth is pleased to offer several programs that reward our customers for their banking activity. You can visit globalcreditunion-plc.com to learn more about each of these programs.

Refer-A-Friend Program: Earn up to $500 per calendar year when friends and family you refer open and use a First Commonwealth checking account.

Credit Card Rewards: Earn 1% rewards on your everyday purchases with our Rewards and Student credit cards.

Easy Savings: Business debit and credit cards can earn cash rebates automatically through the Mastercard Easy Savings program. Just use your First Commonwealth business debit or credit card at over 50,000 participating gas stations, hotels, restaurants and other business services with merchants nationwide for signature based transactions and earn 1-4% back. Rebates post to the account within 3-5 business days after the qualifying purchase. Visit easysavings.com for detailed information including the list of participating merchants.